Area Manager - Rockville, MD

1301 East Gude Dr
Employee Type
Regular Full-Time
Degree Preferred
4 Year Degree
Requisition ID
DC34 Washington DC Region


We Promise to Care


We understand that we offer more than just car service. We rescue people from bad days and we offer solutions for difficult situations. We are people of integrity and we believe that fundamental honesty is the keystone of our business. We are committed to doing the hard work necessary to earn the loyalty of our teammates and our customers by providing a positive experience every time. We are proud and passionate to represent the brand of Bridgestone. Every day, in every store, with every teammate and every customer….We promise to care!



Our Purpose:  To be the most trusted provider of automotive care in every neighborhood we serve.


Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. Our locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tires and Wheel Works.


Apply today to learn more about why Bridgestone Retail Operations is the right place to build your car


  • Oversee the performance of multiple Store Managers and their retail locations
  • Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high-performance, customer-centric culture
  • Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety
  • Identify training and development opportunities for teammates
  • Set business plan and manage the P&L for assigned Area
  • Drive B2B business within the assigned area and train Store Managers on B2B related duties
  • Ensure stores within the assigned area are following compliance and safety policies and procedures
  • Manage and resolve customer escalations
  • Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.)
  • Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll
  • Visit each store regularly and attend region meetings as required by the Region Manager 

Seeking a leader who can: 

  • Engage teammates and improve retention
  • Deliver on commitments
  • Has a passion for developing others
  • Lead and manage stores through change
  • Properly recognize teammates for their accomplishments
  • Take care of our customers and support the communities we serve


  • Minimum 8 years combined experience managing a single store or multi-unit retail operation
  • Minimum 3-5 years oversight of a P&L for a store or area/district
  • BS/BA Degree Strongly preferred or equivalent combination of education and work experience
  • 3-5 years experience as a hiring manager recruiting, hiring and promoting teammates
  • Automotive Industry experience preferred but not required
  • Resides in assigned Area
  • Must have a valid Drivers License
  • Must be willing to travel

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